Capability 01
Business systems
CRM, ERP, finance, HR, project, inventory, service and reporting systems.
What are skills?
Skills allow digital workers to use the systems your business already relies on. PAIR can connect to software through APIs, approved tools and controlled workflows, so digital workers can complete real tasks rather than just provide advice.
Skill
Digital workers for businesses using software systems beyond the examples shown here, including CRM, ERP, finance, HR, service, project, inventory and reporting tools.
View
Best for ERP, documents, and multi-system relationships.
Pattern
A matrix breaks dense content into readable capability blocks.
PAIR + CRM and ERP
PAIR can work with many systems beyond the examples listed here. We assess your software, workflows and access options, then design the right skills for the way your business operates.
connector map
Skill control
PAIR can be shaped around the systems a company already depends on.
Source 1
CRM, ERP, finance, internal tools
PAIR layer
PAIR connector layer
Source 3
Department workflows and memory
CRM, ERP, finance, operations, and internal systems are mapped as approved sources.
PAIR reads context across systems before preparing the next work item.
Risky or irreversible actions stay behind permission and review rules.
The skill can expand as the company adds more departments and systems.
What PAIR can connect to
Capability 01
CRM, ERP, finance, HR, project, inventory, service and reporting systems.
Capability 02
Email, files, calendars, spreadsheets, documents, forms and collaboration platforms.
Capability 03
Booking tools, rostering systems, case management platforms, portals and industry-specific software.
Capability 04
Internal databases, APIs, web applications, legacy tools and bespoke business software.
Example use cases
System review
PAIR reviews the systems your team uses and identifies where digital workers could safely connect.
Workflow mapping
PAIR maps how work moves across software, teams and approvals before designing the digital worker.
Custom skill design
PAIR designs skills for your specific systems, where APIs, permissions and access allow.
Cross-system work
PAIR helps digital workers move information between systems, prepare updates and surface exceptions for review.
CONTROLLED BY DESIGN
PAIR can be configured so each skill has a defined level of access. Your team can see what the digital worker can read, what it can prepare, what needs review, and what can only run after approval.
Search approved systems and summarize useful context.
Draft messages, updates, notes, reports, and next steps.
Route sensitive communication or record changes to people.
Run only the workflows the company explicitly approves.