What are skills?

Skills are how PAIR controls real software.

Skills allow digital workers to use the systems your business already relies on. PAIR can connect to software through APIs, approved tools and controlled workflows, so digital workers can complete real tasks rather than just provide advice.

Skill

PAIR for Microsoft 365

Digital workers for businesses using Outlook, Teams, SharePoint, OneDrive, Excel and Planner to manage communication, documents, approvals and operational workflows.

Outlook summariesTeams decisionsSharePoint knowledgeExcel workflow

View

Best for monitoring, routing, and operational control.

Pattern

Dark control panels make permissions and review states visible.

PAIR + Outlook summaries

What is Microsoft 365?

Microsoft 365 is Microsoft’s business productivity and collaboration suite. Teams use it for email, chat, meetings, documents, spreadsheets, file storage, approvals, task management and everyday business coordination.

workflow command center

Skill control

PAIR works across Microsoft tools without turning them into another disconnected inbox.

Source 1

Outlook, Teams, SharePoint

PAIR layer

PAIR workflow control

Source 3

Tasks, notes, approvals, and updates

Read01

Microsoft work signals

Outlook, Teams, OneDrive, SharePoint, Excel, and Microsoft task flows provide context.

Prepare02

Operational drafts

PAIR prepares meeting notes, spreadsheet summaries, Teams updates, and task handoffs.

Approve03

Workflow governance

External communication and sensitive file changes route through approval.

Remember04

Continuity layer

The completed work can be saved back into role and department memory.

CAPABILITIES

What PAIR can do in Microsoft 365

Capability 01

Reconstruct business context

Pull together approved emails, Teams conversations, files, spreadsheets and meeting notes to show the full picture behind a decision or issue.

Capability 02

Prepare approval packs

Turn scattered Microsoft 365 information into clear summaries, recommendations, risks, attachments and decision points for manager review.

Capability 03

Track commitments across channels

Identify actions, owners, deadlines and unresolved questions spread across Outlook, Teams, documents and spreadsheets.

Capability 04

Connect collaboration to operations

Link Microsoft 365 activity back to CRM, finance, project, service, HR, Odoo or other business systems.

Example use cases

Customer escalation pack

Customer escalation pack

PAIR reviews approved Outlook threads, Teams discussions, SharePoint files and Excel records to prepare a clear escalation summary, timeline, open issues and recommended next steps.

Contract renewal preparation

Contract renewal preparation

PAIR gathers prior emails, contract files, pricing spreadsheets, meeting notes and approval history to prepare a renewal briefing for the account owner or manager.

Project delivery control

Project delivery control

PAIR checks Teams updates, project files, spreadsheets and action lists to identify overdue commitments, missing documents, decision delays and delivery risks.

Finance approval support

Finance approval support

PAIR compares invoice details, spreadsheet records, email approvals and supporting files before preparing an approval-ready summary for review.

CONTROLLED BY DESIGN

Every skill needs a clear permission path before it touches real work.

PAIR can be configured so each skill has a defined level of access. Your team can see what the digital worker can read, what it can prepare, what needs review, and what can only run after approval.

Read

Search approved systems and summarize useful context.

Prepare

Draft messages, updates, notes, reports, and next steps.

Review

Route sensitive communication or record changes to people.

Execute

Run only the workflows the company explicitly approves.

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